Last updated: March 01, 2023
Accupro® (“us”, “we”, or “our”) operates theaccupro.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of March 01, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Our Commitment to Your Privacy
At Accupro®, we respect the privacy of our customers and site visitors. We are committed to handling your personal information with transparency and integrity. This privacy policy explains how we collect, use, and protect any personal data received through our website or sales channels.
What Data We Collect
Account Data: When you create an account on our site, we collect your name, email address, phone number, billing/shipping addresses, and payment information for order fulfillment. We keep this data confidential and do not share it, except with our payment processor to complete purchases.
Website Activity Data: We use common tracking tools like cookies to gather information about your use of our site. This includes pages visited, documents downloaded, search keywords, and other activities. The data allows us to improve site functionality and marketing relevance.
Correspondence Data: If you contact us via email, chat, or through our contact form, we may retain copies of that correspondence. This allows us to better address any follow-up questions or requests. We will not sell or forward your email to third parties.
Transaction Data: We document details of the products/services purchased, along with associated shipping, billing, and payment data necessary to complete transactions.
How We Use Your Data
We use your information to:
- Process Orders: We collect transaction data to complete purchases, ship products, and provide related customer service.
- Improve Our Website: Analysis of user behavior and engagement metrics helps enhance site usability and performance.
- Marketing Communications: With your consent, we may send marketing emails, newsletters, or promotions we think will interest you. You can opt-out anytime.
- Comply with Legal Obligations: We may use data to comply with legal and regulatory requirements as needed.
Data Protection & Security
We utilize appropriate physical, technical, and administrative safeguards to secure your data and protect against unauthorized or unlawful processing, accidental loss, damage or destruction. This includes:
- Data encryption technologies to protect sensitive information in transit and at rest.
- Access controls to limit data exposure on a need-to-know basis.
- PCI-DSS compliance to safeguard payment data.
While we follow industry best practices to ensure data security, no method of storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security in the event of a breach beyond our control.
Cookie Usage
We use functional cookies required for site navigation and analytical cookies to understand user interaction so we can improve our services. These cookies collect aggregated information and do not identify individual users. You can opt-out of analytic cookies via your browser settings.
Third Party Disclosures
We do not sell your data to any third parties. We only disclose data to service partners as needed to fulfill transactions or provide our services, including:
- Payment processors handle credit card transactions.
- Shipping carriers receive necessary address data to deliver packages.
- IT vendors may access data for storage, security, or other processing functions. Our contracts prohibit them from using data for their own benefit.
Legal Obligations
We may disclose personal data if required for compliance with lawful requests, court orders, or legal process, such as to law enforcement agencies investigating fraud. We also reserve the right to disclose data to protect the rights, property or safety of Accupro®, our customers, or the public from harms such as prohibited or illegal activities.
International Data Transfers
We do not transfer data internationally. All personal data is collected and processed within the United States.
Data Retention
We retain your personal data for the period necessary to serve the purposes outlined in this policy, unless a longer period is required by law. Account data is kept on file to maintain your account history and marketing preferences.
Your Privacy Choices
You have certain rights and choices regarding the personal data we maintain. These include:
- Access/Update Data: You can access, review, or update account data by logging in to your customer account. You may also contact us to request a copy of data collected.
- Marketing Opt-Out: Follow the unsubscribe instructions in marketing emails you receive from us. Or contact us to opt-out of communications.
- Delete Data: You may submit a written request to have your personal data deleted from our systems. Data needed to maintain records per legal/tax obligations cannot be deleted.
- Lodge Complaints: Contact us with any complaints regarding our data practices. You also have the right to complain to your local data protection authority.
Policy Updates
We may periodically update this policy as business practices or regulations evolve. We will post updates on our website along with a revised effective date. If major changes occur, we may also notify users directly or request your consent as needed. Please check periodically for the latest privacy policy.
Contact Us
If you have any questions about our privacy practices or handling of your data, please contact us at:
Accupro® Corporate Office
123 Industrial Way
Chicago, IL 60601
Email: [email protected]
Phone: (800) 555-1234
Frequently Asked Questions
What personal data do you collect?
We collect name, contact, transactional, and activity/usage data as outlined in the policy above. We do not gather sensitive information without your consent.
Do you sell customer data?
No, we never sell or rent individual customer data to any third party marketers or advertisers. The data we collect is solely for providing our own products, services and marketing communications.
How is payment data handled?
All payment details are collected via secure checkout to process transactions only. Credit card numbers are encrypted and not stored after transactions are processed for PCI compliance. Only trusted third party processors handle payment data.
What are cookies and how are they used?
Cookies are small text files stored by your browser. They help store preferences, enable site functionality, and allow us to gather usage analytics to improve our services. You can disable browser cookies, but some site features may not work.
How can I stop receiving marketing emails?
You can click the unsubscribe link in any marketing email or contact us to opt-out. We will honor all requests to stop receiving newsletters or promotional emails from us.
Can I delete my personal data?
You can request deletion of any optional data you provided. Some transactional records must be retained under legal obligations but can be anonymized. We aim to fulfill requests within 30 days whenever possible.
Who can I contact about privacy practices?
Please email us at [email protected] or call (800) 555-1234 to reach our Data Protection Officer if you have any questions or concerns about our privacy policies or use of your personal data.
